Last updated March 4, 2025

At Towne, we respect your privacy and are committed to complying with the General Data Protection Regulation (GDPR) when processing personal data of users in the European Economic Area (EEA). This policy explains your rights under GDPR and how we handle your data.

1. Data Controller

Towne Technologies ("Towne") is the data controller responsible for processing your personal data. If you have any concerns, you can contact us at info@towne.io.

2. Legal Bases for Processing

We process personal data only when we have a legal basis to do so, including:

• Your consent (e.g., when you sign up for marketing communications).
• Performance of a contract (e.g., when you use our Services).
• Legal compliance (e.g., responding to legal obligations).
• Legitimate interests (e.g., improving our Services, security measures).

3. Data We Collect

We may collect the following personal data:

• Name, email, and contact information
• IP address, device details, and browsing activity
• Location data (if enabled)

4. Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

• Right to access – Request a copy of the data we hold about you.
• Right to rectification – Correct any inaccurate data.
• Right to erasure ("Right to be Forgotten") – Request deletion of your data under certain circumstances.
• Right to restrict processing – Limit how we use your data.
• Right to data portability – Receive your data in a commonly used format.
• Right to object – Object to how we use your data, including for marketing purposes.
• Right to withdraw consent – If processing is based on consent, you can withdraw it at any time.

To exercise your rights, contact us at info@towne.io.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in our Privacy Policy. Once no longer needed, data is securely deleted.

6. Data Transfers Outside the EEA

If we transfer your data outside the EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or reliance on providers certified under appropriate data protection frameworks.

7. Security Measures

We implement technical and organizational security measures to protect your data. However, no system is 100% secure, and we encourage users to take necessary precautions.

8. Complaints

If you believe we have violated GDPR, you have the right to file a complaint with your local Data Protection Authority (DPA).

9. Changes to This Policy

We may update this policy as required. We encourage you to review it periodically for any changes.

10. Contact Us

For any questions regarding this GDPR policy or your personal data rights, please contact us at info@towne.io.